Contact Us
We would love to hear from you.
If you have questions about an order, shipping, returns, product details, restocks, or collaborations, please email hello@unicoloom.com.
Customer support
- Email: hello@unicoloom.com
- Typical response time: 1-2 business days
- Shipping origin: mainland China
- Current checkout market: United States
Business details
- Storefront name: UNICOLOOM
- Legal business name: UNICOLOOM LIMITED
- Hong Kong business registration number: 80561684
- Business correspondence address: Unit 1405A, 14/F, The Belgian Bank Building, Nos. 721-725 Nathan Road, Mong Kok, Hong Kong
- Customer support phone: +852 2152 1630
- Customer support email: hello@unicoloom.com
- Order fulfillment and shipping origin: mainland China
To help us assist you faster
- include your order number if you already placed an order
- include the product name or product link if your question is about a specific item
- attach clear photos if your question is about damage, defects, or the wrong item
- include your tracking number if your question is about shipping progress
Popular product links
If your message is about a specific piece, you can include the product link for the Ribbon Bow Ring, Cloud Puff Ring, Mechanical Heart Ring, Mirror Bloom Magnetic Phone Grip, or Sakura Bloom Magnetic Phone Grip. You can also browse the full Shop All collection.
What you can contact us about
- order support
- shipping and delivery timing
- returns and eligibility
- product materials and sizing
- magnetic phone grip compatibility
- collaborations and general brand inquiries
FAQ
Q: How fast does UNICOLOOM reply?
A: We usually reply within 1-2 business days.
Q: Can I ask about shipping before ordering?
A: Yes. If you have questions about delivery timing, tracking, or shipping expectations, feel free to contact us before placing an order.
Q: Where should collaboration requests go?
A: Please send collaboration or partnership inquiries to hello@unicoloom.com.